The Grand Atlantic has a 6-level attached parking garage. 1-bedroom condos will include one parking permit. A 2-bedroom unit will consist of up to 2 parking permits. The three and 4-bedroom condo reservations will receive up to 3 parking passes. Two of the parking passes will be valid for the main garage, and the third will be for our overflow lot across the street. The clearance of the garage is 6’7″. Over-height vehicles can be accommodated in a surface lot across the street from the resort. Parking is on a first-come, first-served basis. In the event the main garage is full, all parking passes are valid in our overflow lot across the street. If you need to bring more vehicles than allowed per our guidelines, additional public area parking is available for a fee. For more information, you can contact the City of Myrtle Beach parking division at 843-626-7275. Golf carts and mopeds are not permitted, and no parking passes will be issued.
Cancellations received 14 days or more before arrival are charged a $25 reservation fee. Cancellations received within 14 days of arrival will forfeit their initial first night’s deposit. Monthly reservations require a 60-day notice.
Under most circumstances, our standard 14-day cancellation policy applies. The resort does not offer refunds for cancellations made due to inclement weather. However, should a mandatory evacuation be ordered, all reservations scheduled to arrive during the evacuation will be canceled and refunded in full. In-house guests will be refunded the unused portion of their stay upon issuance of the evacuation order.
All changes to dates of stay must be made before check-in at the resort. Once you have received your condo keys, your stay dates are set. Regardless of cause, there are no refunds for early departures.
Each oceanfront condo vacation rentals include a full kitchen, washer/dryer, oceanfront balcony, and high-speed internet. Sheets and towels are provided, along with basic toiletries, such as tissue paper, soap, and shampoo. Kitchens are stocked with basic cooking supplies, including pots, pans, dishes, and utensils. The condo size will determine the number of place settings provided. Additionally, each condo rental is supplied with one packet of dishwasher detergent and one packet of coffee to get you started. Some everyday items you may want to bring are paper towels, laundry detergent, coffee and coffee filters, and any cooking supplies that you wouldn’t be able to do without.
We understand that the reduction in daily housekeeping service may be a noticeable industry change. Grand Atlantic management made this decision after careful consideration, with a focus on guest privacy preferences, environmental stewardship, and operational privacy. Our staff will adhere to our high standards and focus on servicing units upon checkout, ensuring they are clean and safe for the next arriving guests. Guests needing items such as towels, coffee, etc., may call our front desk representatives by dialing ‘0’ from their guestroom, and the required items will be delivered to their door.
Between Memorial Day and Labor Day, the resort does provide pool towels for your use while on the Grand Atlantic property. Please ask the Lifeguards stationed along the beach about renting beach chairs and umbrellas for use at the beach. There is a fee for these rentals, and it varies by season. If your trip is for multiple days, it is often cheaper to buy chairs and/or umbrellas at a local retailer than to rent them. If you purchase these items and do not have room to take them back home, you are welcome to leave them in your condo for other guests to find and use.
Check-in time begins at 4 pm. Should you arrive before 4 pm and your assigned condo is clean and ready, you may be able to check in early, however this cannot be guaranteed. If you arrive early and your room is not ready, the front desk staff will ask for a mobile contact number and will call you as soon as the room is ready for check-in. This allows our guests to begin their vacation without the need to keep checking back with the office to see if their room is ready. During exceptionally busy arrival days such as Saturdays during the Summer, we expect to have most rooms ready for check-in between 4 and 6pm. We understand your vacation time is valuable and when you arrive you are ready to get your vacation started. We are committed to your satisfaction and our primary goal will to ensure your assigned condo meets our cleanliness standards.
Unfortunately, because the condos are all privately owned, we can never guarantee a room assignment. Several factors can affect room availability including owner use, maintenance, and other unexpected events. Because we can not guarantee room placement, you will not be provided a room number at time of reservation. However, we do allow our guests to select a “preferred” floor range. Currently, the ranges are floors 2-7, 8-15 and 16+. Any room placement requests must be made at time of reservation. All requests are honored based on availability and resort needs. If you have stayed at the resort prior and know a specific room that you would like, you may request it at time of reservation. We make all efforts to honor as many guest requests as possible.
The Grand Atlantic is a condominium resort where each unit is owned by an individual. The size and layout of the units will be identical according to unit description, however there will be variances between units based on upgrades done by the individual owners. If you have specific needs regarding in-room amenities, be sure to make those requests at the time of booking.
Due to the limited number of units in the resort, we are unable to provide a shuttle service. However, we do maintain relationships with several taxi companies. Should you require transportation to anywhere in the local area, simply call the front desk and they will arrange for the service.
The resort is centrally located near many of Myrtle Beach’s most popular attractions and shopping districts. The resort is less than 2 miles from the Myrtle beach airport and the new Market Common shopping district. Broadway at the beach is less than 5 miles away. Downtown Myrtle Beach including the new boardwalk is just 2 miles north. Overall, the Grand Atlantic provides a great location to enjoy the beach and all that the Myrtle Beach area has to offer. Need to know how far we are from a specific attraction not listed here? Give us a call and we’ll take care of it.
The Grand Atlantic resort is proud to be a smoke free facility. Smoking is not permitted in the units or on the balconies. Designated smoking areas are provided. While the Grand Atlantic appreciates that our 4-legged friends are just as much a part of the family as anyone else, facilities simply do not exist to care for the needs of pets. As such, the resort is pet free. ADA compliant service animals are permitted.
